Primary Care in Albert Lea, Minnesota - Mayo Clinic Health System
Family Medicine • Albert Lea, MN
Ratings by platform
- MedicalRecords.com: 3.1 out of 5 (61 reviews)
- SeniorCare.com: 3.4 out of 5
- Healthgrades: 66% recommend
What patients say
Patients praise
- High percentage of patients who would recommend the hospital (66%-69%)
- Some individual doctors and specialists described as warm, caring, and professional
- Positive experiences with specific departments like eye clinics and physical therapy
- Appreciation for the Mayo Clinic nurse advice line
Common complaints
- Long hold times when calling the clinic
- Difficulty scheduling or navigating appointment changes/policy shifts
- Mixed experiences with physician attentiveness and communication
- Frustration with urgent care access or procedures
In patients' words
"I have tried calling to cancel an appointment and I'm on hold for over 20 minutes. This is ridiculous."
— Patient review (via SeniorCare.com)"25-year Mayo patient... Now Mayo is throwing me out, I am told to find a primary... I am not going to do it..."
— Patient complaint (via PissedConsumer)"Dr. Oushy is an outstanding surgeon and warm and caring person who explained the procedure in un-rushed detailed fashion."
— Patient review (via Healthgrades)More clinics in Albert Lea
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