Mayo Clinic Health System in Albert Lea
Cancer Center • Albert Lea, MN
Ratings by platform
- Healthgrades (Mayo Clinic Hospital and Clinic Albert Lea): Patient Experience: 66% would definitely recommend; Patient Rating: 1% lower than national average (per page) (Not stated in the snippet provided)
- MedicalRecords.com (Mayo Clinic Health System - Albert Lea): 3.1 / 5 (61 reviews)
What patients say
Patients praise
- High share of patients reporting strong recommendations (definitely would recommend)
- Positive ratings related to communication and giving recovery information in patient satisfaction survey metrics
- Some reviewer comments praise staff/facility and helpful nurse line/pediatrician
Common complaints
- Reported service/clinic cuts and reduced local access, including fewer appointments/urgent care availability
- Some patient reviews mention misdiagnosis/long waits/ER transfers and dissatisfaction with care processes
- Policy/coverage/insurance issues and limited in-network access raised by residents and reporting
In patients' words
""The only reason I went to ER at all, is that I was shocked to find Urgent Care was by appointment only.""
— MedicalRecords.com review excerpt (Mayo Clinic Health System - Albert Lea)""Last week, Mayo Clinic Health System announced it would close six of its small-town clinics...""
— Post Bulletin (service cuts affecting Albert Lea area)""Albert Lea residents... have long been among the most vocal in criticizing the cost of care at Mayo...""
— Star Tribune (insurance quagmire and access issues)More clinics in Albert Lea
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