Pain Management - Alameda Alliance for Health
Pain Clinic • Alameda, CA
Ratings by platform
- Yelp: 1.3/5 (47 reviews)
- Trustburn: 2.7/5 (22 reviews)
- NCQA (2019): 4.0/5
What patients say
Patients praise
- Comprehensive pain management resources including non-opioid alternatives
- Coverage for acupuncture, physical therapy, and other therapeutic treatments
- Structured programs for chronic pain and medication safety
Common complaints
- Difficulty accessing specialists and primary care providers
- Long wait times for appointments and customer service calls
- Frustration with administrative processes and bureaucracy
- Issues with provider-specific service, such as record release
In patients' words
"Worst customer service ever. Their pain management providers, particularly LAGS Pain Management in Hayward, refuse to release patients' medical records..."
— Yelp"They have the worst customer service for Providers I was on hold for 50 minutes for a 2 min conversation... They are incredibly uninterested in answering their phone."
— TrustburnMore clinics in Alameda
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Patients praise: Compassionate and attentive care from individual specialists · Effective, multi-disciplinary, and holistic treatment plans for complex pain conditions.
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Patients praise: Highly professional and knowledgeable staff · Effective pain relief and mobility improvement.
Alameda, CA Family Doctors - Sutter Health
Patients praise: Some individual doctors are described as tentative and caring by patients even when the organization is criticized.
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