Cleveland Clinic Akron General
Gastroenterology (Digestive Health) • Akron, OH
Ratings by platform
- Cleveland Clinic ProviderMatch: 4.6/5 (100 reviews)
- US News & World Report: 4/5 (30 reviews)
- Vitals: 4.4/5 (39 reviews)
What patients say
Patients praise
- High performing in specific procedures such as colon cancer surgery
- Many individual physicians receive high patient satisfaction ratings (often 4.4 to 4.9/5)
- Providers described as competent, compassionate, and thorough by satisfied patients
- Access to advanced technology and board-certified specialists at Cleveland Clinic Akron General
Common complaints
- Difficulties with office staff and front desk responsiveness
- Challenges scheduling appointments or long wait times for new patient visits
- Issues with administrative errors (e.g., calling incorrect pharmacy)
- Occasional reports of physician bedside manner or communication concerns
In patients' words
"I moved up here from Florida and was very anxious about finding a doctor who was both competent and compassionate. Dr. K. is both of these and treats me with respect."
— Vitals patient review"I was referred to Dr. Neher by my family doctor. I waited five months to get in as a new patient... I was annoyed that nobody called me to inform me before I spent time and parking money for nothing."
— Vitals patient review"The office on the other hand is not run well (front desk) people eating, talking to each other while ignoring patients."
— Akron Gastroenterology Practice testimonialMore clinics in Akron
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Patients praise: Doctors described as caring/empathetic and attentive to patients’ needs · Patients highlight professionalism and thoroughness in explaining questions/treatments.
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