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Cleveland Clinic Akron General

Radiation Oncology • Akron, OH

★★★★★4.9/534 reviews across 3 platforms

Ratings by platform

  • WebMD (Dr. Susan Hong, Radiation Oncology – affiliated with Cleveland Clinic Akron General): 5.0/5 (29 reviews)
  • WebMD (Dr. Ashok Ramalingam, Radiation Oncology – affiliated with Cleveland Clinic Akron General): 3.0/5 (1 review)
  • U.S. News (Dr. Susan M. Hong; Cleveland Clinic Akron General affiliation): 5/5 (4 reviews)

What patients say

Patients praise

  • Doctors described as caring/empathetic and attentive to patients’ needs
  • Patients highlight professionalism and thoroughness in explaining questions/treatments
  • Staff described as courteous/helpful, making treatment feel more manageable
  • High numerical ratings for some radiation oncology providers affiliated with Cleveland Clinic Akron General

Common complaints

  • At least one radiation oncology provider shows a low average rating (3.0/5) on WebMD with limited feedback
  • A regulatory incident report (Akron General Medical Center) describes a treatment-planning error that doubled a fractional dose (ultimately the same total prescribed dose was delivered) and required corrective action

In patients' words

"“Excellent and compassionate physician!”"

— WebMD review snippet for Dr. Susan Hong

"“The nurses are so caring and helpful. They make a not so fun experience ...”"

— Yelp: Akron General Cancer Treatment (review excerpt)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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