McDowell Cancer Center - Akron General
Cancer Care Center • Akron, OH
Ratings by platform
- Birdeye (aggregating Google reviews): 1.7/5 stars (based on 23 reviews) (23)
What patients say
Patients praise
- Accredited cancer program (Commission on Cancer) with positive clinical outcomes
- Supportive and compassionate staff reported by some patients
- Availability of dedicated resource counselors and patient navigators
- Successful cancer survivorship programs and community events
- Patient-focused initiatives like the Breast Health Center's peer-support approach
Common complaints
- Long wait times, particularly in the emergency department
- Perceived lack of communication or unprofessionalism from some staff members
- Instances of patients feeling unheard or inadequately treated for pain
- Reports of rude bedside manner from specific individuals
- One report of unprofessional conduct related to appointment scheduling misunderstandings
In patients' words
"The nurse was super sweet. In fact a lot of the staff here are nice. Only a few here and there have exhibited bad bedside manners... The display of rudeness today seemed a little harsh."
— LocalityBiz review"Do not go to this place! They will make you wait hours in severe pain as other patients in seemingly much better condition are served. Horrible incompetence."
— Birdeye/Google review"Attendees acknowledged appreciation for this special event and even one commented, “Never stop having this wonderful celebration.”"
— Akron General Cancer Survivorship Celebration feedbackMore clinics in Akron
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