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McDowell Cancer Center

Cancer Care Center • Akron, OH

★★☆☆☆1.7/523 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google reviews): 1.7/5 (23 reviews)

What patients say

Patients praise

  • Accredited cancer program (Commission on Cancer) with positive clinical outcomes
  • Supportive and compassionate staff reported by some patients
  • Availability of dedicated resource counselors and patient navigators
  • Successful cancer survivorship programs and community events
  • Patient-focused initiatives like the Breast Health Center's peer-support approach

Common complaints

  • Long wait times, particularly in the emergency department
  • Perceived lack of communication or unprofessionalism from some staff members
  • Instances of patients feeling unheard or inadequately treated for pain
  • Reports of rude bedside manner from specific individuals
  • One report of unprofessional conduct related to appointment scheduling misunderstandings

In patients' words

"The nurse was super sweet. In fact a lot of the staff here are nice. Only a few here and there have exhibited bad bedside manners... The display of rudeness today seemed a little harsh."

— LocalityBiz review

"Do not go to this place! They will make you wait hours in severe pain as other patients in seemingly much better condition are served. Horrible incompetence."

— Birdeye/Google review

"Attendees acknowledged appreciation for this special event and even one commented, “Never stop having this wonderful celebration.”"

— Akron General Cancer Survivorship Celebration feedback

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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