Orthopedic Services in Aiken, South Carolina
Orthopedic Services • Aiken, SC
Ratings by platform
- Healthgrades (Dr. Timothy Shannon): 4.7/5 stars (209 reviews)
- Healthgrades (Aiken Physicians Alliance Orthopedics): 1.0/5 stars (2 reviews)
- WebMD (Dr. Richard Massie): 5.0/5 stars (188 reviews)
- Healthgrades (Dr. R. Vaughan Massie): 5.0/5 stars (214 reviews)
- Healthgrades (Dr. Justin Head): 4.8/5 stars (Not explicitly stated)
What patients say
Patients praise
- Highly skilled orthopedic surgeons with positive surgical outcomes reported by many patients
- Physicians described as compassionate, knowledgeable, and thorough in explaining treatments and X-rays
- Effective communication and professional demeanor among many top-rated providers
- Efficient office environments noted by satisfied patients for some practices
Common complaints
- Long wait times at some offices and the main hospital
- Reports of rude or unhelpful front desk and administrative staff
- Occasional frustrations with scheduling, appointment management, and paperwork policies
- Concerns regarding patient pain management protocols and bedside manner with certain providers
In patients' words
"Dr. Shannon is very compassionate and caring... answered all my questions and provided me with a plan for healing."
— Healthgrades"Patients consistently praise Dr. Richard Massie for his exceptional bedside manner, describing him as professional, caring, and friendly."
— WebMD"Terrible service, rude staff, and arrogant doctor. The doctor has let my husband be in pain and probably caused further damage by sending him to physical therapy prior to proper investigation."
— Healthgrades"I would not recommend this Doctor to anyone, he performed surgery on me for a broken ankle, I felt that he did a great job on the surgery itself but the after care has been horrific."
— HealthgradesMore clinics in Aiken
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