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Carolina Orthopedics LLC

Orthopedic Services • Aiken, SC

What patients say

Patients praise

  • Professional and knowledgeable orthopedic surgeons
  • Effective surgical outcomes and pain relief, particularly for knee and hip replacements
  • Clear communication and thorough explanation of conditions and treatment plans
  • Efficient and friendly office staff
  • Clean and well-maintained facilities

Common complaints

  • Occasional reports of rude or dismissive staff or physician demeanor
  • Instances of long wait times
  • Specific complaints regarding pain management protocols post-surgery
  • Isolated negative experiences with injections or post-operative communication

In patients' words

"He knew what he was doing and projected confidence. Explained everything and answered all my questions. More important he provided treatment I was unable to get elsewhere."

— Healthgrades patient review for Dr. R Vaughan Massie

"I love that Dr Head makes you feel so cared for. He takes his time, asks thoughtful questions, and listens to your answers. He’s a wonderful surgeon and a kind person."

— Healthgrades patient review for Dr. Justin Head

"I had a horrible experience with Dr. Franklin today. He was rude, mean and the injections he gave me hurt very badly."

— Patient review for Augusta-Aiken Orthopedic Specialists

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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