Rural Health Services | Affordable, Quality Healthcare
Free Medical Clinic • Aiken, SC
Ratings by platform
- Birdeye (Aggregate): 3.2 out of 5 stars (based on 21 reviews) (21)
- Birdeye (Aggregate): 3.8 out of 5 stars (based on 9 reviews) (9)
What patients say
Patients praise
- Some patients report positive experiences with specific clinical staff and providers who are perceived as kind and thorough
- Convenience of the pharmacy services, including drive-thru options
- Availability of sliding-fee scale and accessible payment options for those without insurance
- General mission of providing essential community-based healthcare services
Common complaints
- Difficulties with communication, including unreachable phone systems and unresponsive staff
- Long wait times and challenges with appointment scheduling/rescheduling
- Reports of unprofessional or rude behavior by some front-desk and clinical staff
- Concerns regarding administrative organization and follow-up on care (e.g., bloodwork or medication refills)
In patients' words
"The staff and doctors are very friendly people and are very concerned about your health... I love the drive thru pharmacy. It's fast, easy and convenient."
— Rural Health Services website testimonial"I wish i could give this place a zero but that’s not an option. Phone system completely sucks... The nurses are completely rude... This was the most unorganized office I had ever been too."
— Patient review on LocalityBizMore clinics in Aiken
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