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My Urgent Care Clinic Abilene

Urgent CareAbilene, TX

★★★★★4.8/5600 reviews across 3 platforms

Ratings by platform

  • Birdeye: 4.8/5 (577 reviews)
  • Yelp: 3.5/5 (11 reviews)
  • Tebra: 5.0/5 (12 reviews)

What patients say

Patients praise

  • Efficient and fast service
  • Knowledgeable and professional healthcare providers
  • Compassionate and caring bedside manner
  • Thorough explanations and patient communication

Common complaints

  • Rude or unhelpful front office staff
  • Difficulty with billing communication and administrative follow-up
  • Complaints about electronic check-in systems

In patients' words

"Nurse practitioner Kelly Fussell is one of the best medical professionals I have encountered in my extensive medical experiences. She was very knowledgeable, thorough, understanding, and, most importantly, caring and concerned."

Ashley Puryear/Patient Review (via Haogiayensao)

"This was probably the worst health care experience of my life and all due to the extremely rude front office staff! The waiting room was packed and these ladies continued to LOUDLY cackle with..."

R B./Yelp Review (via MapQuest)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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