Hendrick Clinic Neurology
Neurosciences • Abilene, TX
Ratings by platform
- WebMD (Dr. Bonnie Hayashi): 2.5/5 (11 ratings (6 written reviews))
- WebMD (Dr. Russell Dickerson): 3.5/5 (24 ratings (1 written review))
- Vitals (Dr. Russell Dickerson): 2.9/5 (22 ratings (9 written reviews))
What patients say
Patients praise
- Some patients reported being seen on time with efficient diagnoses
- Some patients found certain neurologists to be knowledgeable
- Positive experiences with staff courtesy in specific instances
Common complaints
- Poor bedside manner, including being rude, condescending, or dismissive of patient concerns
- Long wait times and difficulties with the check-in or appointment process
- Concerns regarding the accuracy of diagnoses or perceived lack of thoroughness
- Difficulty in communication, including doctors interrupting patients or refusing to listen
In patients' words
"if you want a rude condacending specialist who doesn't return calls and won't diagnose you she is the one for you ."
— WebMD review regarding Dr. Bonnie Hayashi"His bedside manner is atrocious, and he doesn't seem to care or want to see patients at all."
— Vitals review regarding Dr. Russell Dickerson"There was No Waiting, doctor was right on schedule. He listened to my problem, ran a few test, and diagnosed the cause. I could not be happier."
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