Ypsilanti Health Center | University of Michigan Health
Primary Care • Ypsilanti, MI
Ratings by platform
- WebMD Care: 4.5 out of 5 (7 ratings (for specific physician))
- WebMD Care: 4.0 out of 5 (3 ratings (for specific physician))
What patients say
Patients praise
- Friendly, welcoming, and kind staff
- Clean and easy-to-access facility with convenient parking
- Compassionate care and quality service from specific providers
- Convenient on-site services like labs and pharmacies
Common complaints
- Long wait times for phone scheduling
- Difficulty with the appointment booking process or lack of follow-up on booking requests
- Communication issues regarding staff changes or prescription refills
In patients' words
"I have been going to the Ypsilanti Health Center for 5 years now, and can say that every Receptionist, Nurse & Doctor I have seen have been excellent."
— Patient review on LocalityBiz"It should not take 45 minutes hold on the phone to make an appointment. Sick people can't do that. Hire some more people to answer the phones."
— Patient review on LocalityBiz"This place is very poorly run. Both of the doctors I saw here left the practice and no one at the clinic bothered to tell me until I was out of medication and had no doctor to approve a refill."
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