Trinity Health IHA Medical Group, Primary Care Neighborhood
Primary Care • Ypsilanti, MI
Ratings by platform
- Trinity Health Michigan (official site): 4.9 out of 5 stars (based on 297 ratings for the location) (297 ratings (aggregated location rating))
- Birdeye (Trinity Health IHA Primary Care - EMU): 3.4 out of 5 stars (22 reviews)
- Birdeye (Trinity Health IHA Primary Care - Arbor Park): Mixed/Negative feedback reported (detailed in source) (45 reviews)
What patients say
Patients praise
- highly rated individual physicians for patient care
- respectful and informative interactions with specific staff/doctors
- prompt attention at walk-in locations for some patients
- clean and well-maintained facilities
Common complaints
- billing and transparency concerns
- difficulties with medication refills and communication
- long wait times for appointments
- perceived lack of compassion or dismissive attitude from some providers
- limited responsiveness via MyChart
In patients' words
"DO NOT GO HERE. They billed my student $284 for a work physical without telling her ahead of time. When I called the office to ask the price of physicals, they would not give me a straight answer..."
— Birdeye review"I never felt so comfortable ever with any doctor but Dr Lisa is different she's the best I can feel her amazing spirit all over me..."
— Birdeye review"Lazy, condescending, rude, always late, and won't do their job unless you keep riding them. Shining example of American healthcare: all they care about is money."
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