Neurology Clinic | Ypsilanti Health Center - Michigan Medicine
Neurology • Ypsilanti, MI
Ratings by platform
- Vitals.com: 4.4/5 (Dr. Emily Westbury) (7 ratings)
- Ratings.MD: 5.0/5 (Dr. Emily Westbury) (243 ratings)
- Rehab.com: 3.79/5 (33 reviews)
What patients say
Patients praise
- Highly praised, knowledgeable, and attentive individual neurology providers
- Compassionate and friendly nursing and support staff in the health center generally
- Modern, clean, and accessible new facility environment
- Providers who are credited with listening well and spending sufficient time with patients
Common complaints
- Long phone hold times for appointments and refills
- Difficulty navigating appointment scheduling and communication with staff
- Reports of rude or dismissive interactions with front desk and contact center staff
- Some patients feel their symptoms or concerns were not taken seriously by specific providers
In patients' words
"Dr. Dobson is one of my favorite doctors of all time. He doesn't rush through appointments, listens to me intently, never interrupts... I quite enjoy my appointments with him."
— Dr. Theron Dobson, MD - Verified Ratings & Reviews | Ratings.MD"This place is very poorly run... the phone wait times are absolutely ridiculous. Every time I called the clinic I was on hold for 30-45 minutes."
— Family Medicine at Ypsilanti Health Center - LocalityBiz"She looked at me like I was insane when I told her my symptoms... Wasted 2 years of my life with an arogamt doctor who just thought I was bipolar crazy."
— Dr. Emily L. Westbury, MD | Vitals.comMore clinics in Ypsilanti
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