Ypsilanti Health Center
Behavioral Health and Psychiatry • Ypsilanti, MI
Ratings by platform
- Birdeye (Aggregate): 3.1 out of 5 stars (70 reviews)
- Rehab.com: 3.79 out of 5 stars (33 reviews)
What patients say
Patients praise
- Friendly, welcoming, and compassionate nursing and clinical staff
- Efficient lab services (quick blood draws)
- Convenient location with free on-site parking
- Professional and knowledgeable doctors who listen to patient history
- Clean and modern facility environment
Common complaints
- Long phone wait times and difficulty reaching staff/call center
- Perceived lack of communication regarding doctor departures or prescription refills
- Rudeness or lack of empathy from some administrative and clinical staff
- Challenges with appointment scheduling and billing transparency
- Concerns about dismissal of patient health concerns by certain providers
In patients' words
"I was told to simply call the front desk to ask for a refill... Everyone is acting so confused... This place is a total joke."
— Patient Review"Patients appreciate the quick and efficient service, especially at the lab... staff like Ashley make visits comfortable and pleasant."
— Loc8NearMe Compilation"My PCP moved to this location and I've had only great experiences so far... I am able to get appointments in a reasonable time frame, I get fast responses through the portal..."
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