Mercy Health — Heart and Vascular Institute, Youngstown
Cardiology • Youngstown, OH
Ratings by platform
- Aggregated review data (promallu.com): 2.7/5 average rating (708 patients)
- Vivian Health: 3.4/5 rating (25 reviews)
- Healthgrades (HCAHPS data): 51% of patients recommend this hospital (N/A)
What patients say
Patients praise
- High clinical quality for specific heart procedures, such as CABG (3-star rating by the Society of Thoracic Surgeons)
- Some patients report kind, thorough, and informative interactions with specific physicians
- Appreciation for clean facilities and well-organized, efficient care in certain departments
- Staff recognized for being helpful, attentive, and professional in specific units
Common complaints
- Reports of unprofessional, lazy, or dismissive staff behavior
- Concerns regarding patient privacy and dignity during care
- Complaints about billing and collections processes, including alleged communication failures regarding invoices
- Instances of poor communication or perceived lack of empathy from medical professionals
- Reports of operational issues, such as difficulties with patient handling or equipment usability
In patients' words
"I go to rehab their three times a week and fine the staff above and beyond and would recommend this place for rehab."
— a-better-place.com review"The staff was very good. During pre surgery the assistants provided a relaxing atmosphere. The out patient area of the hospital seemed fresh and clean."
— promallu.com review"Emergency treated me well The floor they released me to were unequipped to move me off the toilet. They were unprofessional. No privacy."
— promallu.com review"Worst care I've ever seen. My wife had a stroke... Neurology could not do an..."
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