Behavioral and Mental Health Care - WellSpan Health
Psychiatric Services • York, PA
Ratings by platform
- Yelp (WellSpan Behavioral Health Services): 2.2/5 (172 reviews (Yelp))
- Recovery.com (WellSpan York Hospital Behavioral Health): 2.7/5 (729 reviews (Recovery.com))
- Rehab.com/Google (WellSpan Philhaven): 2.55/5 (47 reviews (Google))
- Recovered.org (WellSpan Philhaven): 2.94/5
What patients say
Patients praise
- some individual providers are highly rated by specific patients
- existence of a broad continuum of services including crisis and inpatient care
Common complaints
- difficulties scheduling timely appointments
- instances of being unexpectedly dropped from care or having providers leave
- unprofessional or dismissive staff and physician bedside manner
- concerns regarding billing and patient management transparency
- frustration with automated communication systems
In patients' words
"What a joke ...was there for a problem which I have been diagnosed already to be called a liar and when I told them what did work I turned into a drug seeking manipulative person who tried to convince Drs for prescriptions."
— SoberList.org review of WellSpan Philhaven Edgar Square"My first appointment at this facility was with dr. Attiya Kidwai and my experience with her was not good whatsoever I felt as though she was annoyed and she wasn’t nice. So immediately when it was time to schedule my next appointment I decided to change to a nurse practitioner, Mary bowling and she is the best mental health professional I have ever worked with."
— Rehab.com user review of WellSpan Philhaven"Horrible place. Pretty much like a warehouse where you are just a number to them."
— Yelp review of WellSpan Philhaven Behavioral HealthMore clinics in York
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