Therapy and Counseling - WellSpan Health
Mental Health and Counseling • York, PA
Ratings by platform
- Rehab.com: 2.52/5 (48 reviews)
What patients say
Patients praise
- Some patients report positive outcomes and increased resilience with specific treatments like TMS (Transcranial Magnetic Stimulation)
- Friendly and welcoming reception staff in some outpatient settings
- Instances of compassionate care where patients felt supported and seen
Common complaints
- Reports of dismissive, rude, or unprofessional behavior by staff and providers
- Patients feeling like "just a number" or "warehoused"
- Difficulty with communication, scheduling, and feeling unheard by providers
- Complaints about psychiatric medication management and perceived lack of care for patient input
- Specific negative experiences in inpatient psychiatric settings, including feelings of isolation and inadequate access to therapy
In patients' words
"What a joke ...was there for a problem which I have been diagnosed already to be called a liar and when I told them what did work I turned into a drug seeking manipulative person who tried to convince Drs for prescriptions..."
— SoberList.org"The receptionists are always friendly and welcoming. I actually looked forward to seeing them. I still remember my very first appointment... That simple gesture meant a lot. Every visit was peaceful and safe."
— Rehab.com"I had a terrible experience at Philhaven. I was in three different units during my two-week stay... No one talked to me, they just took my sheets, my pillow, and all my belongings and moved me. I honestly thought I was being punished."
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