Local Mental Health Authority
Mental Health Clinic • Wylie, TX
Ratings by platform
- Yelp (McKinney location): 2.0/5.0 (9 reviews)
- Apple Maps (Plano location): 2.2/5.0 (31 reviews)
What patients say
Patients praise
- Some staff members praised for going above and beyond to help patients
- Appreciation for services provided to low-income individuals or those without insurance
- Positive experiences with specific therapists or doctors cited by some patients
Common complaints
- Difficulties obtaining medication refills and delays in scheduling
- Poor communication and unresponsiveness from staff
- Perceived lack of empathy or unethical treatment by some providers
- Long wait times and high caseloads reported by patients
- Negative experiences regarding administrative and front-desk interactions
In patients' words
"They refused service. I offered to pay cash and they still refused service... These people are not ethical at all and I consider them unsafe to practice any kind of psychiatric medicine."
— Patient review on FindRehabCenters.org"I'm going to start from the front desk receptionists & her names OPAL, she has such great customer service skills..."
— Patient review on Apple MapsMore clinics in Wylie
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