Baylor Scott & White Family Medicine – Wylie
Family Medicine • Wylie, TX
Ratings by platform
- Baylor Scott & White Official Website: 4.9/5 stars (703 reviews)
- WebMD (Dr. John Mercer): 5.0/5 stars (165 ratings)
- Healthgrades (Dr. Travis Caudill): 4.7/5 stars (195 ratings)
What patients say
Patients praise
- Physicians are described as excellent listeners who take time to address patient concerns
- Staff are consistently praised for being warm, caring, and professional
- Facility is noted as being clean, well-organized, and efficient
- Many patients report long-term relationships with providers and trust in their medical judgment
- Clear communication regarding symptoms and treatments
Common complaints
- Some patients note the difficulty of getting appointments due to high demand for certain providers
- A minority of reviews mention dissatisfaction, with some low ratings noted for specific providers
In patients' words
"Dr Mercer listens and understands and truly cares."
— WebMD Patient Review"Dr. Caudill is seriously the BEST doctor I've ever been to. Very thorough and always caring."
— Healthgrades Patient Review"Several patients note the difficulty of getting appointments due to his popularity, but express that the quality of care makes it worthwhile."
— WebMD Patient SummaryMore clinics in Wylie
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Patients praise: compassionate and knowledgeable medical providers · friendly and helpful staff.
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