Henry Ford Family Medicine - Brownstown
Family Medicine • Wyandotte, MI
Ratings by platform
- Facebook (Henry Ford Medical Center Brownstown Township): 84% recommend (274 reviews) (274 reviews)
- Henry Ford Family Medicine (physician profile example: Steven Crossley, DO): 4.8 / 5 (265 ratings; 145 comments)
- Primary care physicians list (Henry Ford Wyandotte Hospital - Family Medicine doctors listing): Patient Experience: 2 / 5 (21 reviews) (21 reviews)
What patients say
Patients praise
- Care described as friendly, efficient, and thorough by some patients
- Doctors/staff described as listening, reassuring, and answering questions
- Some patients report prompt results and little/no wait time in certain encounters
- Nursing staff described as caring/engaged in follow-up and patient comfort
Common complaints
- Long waits for appointments or delays in follow-up testing
- Claims of incorrect bloodwork/testing
- Strong dissatisfaction with being scheduled weeks/months out for urgent concerns
- Hospital/overall patient experience ratings are low in some aggregated sources (Wyandotte hospital patient experience)
In patients' words
"“Used to be my favorite place to go. But it’s horrible now… appointment for a MONTH OUT… Totally unacceptable. … they did the wrong tests completely. Do not go here.”"
— localitybiz.com review excerpt for Henry Ford Health Center - Brownstown"“Employees were great! Concerned, listened… Dr. Zilka gave me time & not rushing me… Got my test results back the same day…”"
— localitybiz.com review excerpt for Henry Ford Health Center - Brownstown"“84% recommend (274 Reviews)”"
— Facebook page for Henry Ford Medical Center Brownstown TownshipMore clinics in Wyandotte
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