Woonsocket Health and Rehabilitation Centre | Skilled ...
Skilled Nursing and Rehabilitation • Woonsocket, RI
Ratings by platform
- SeniorAdvice.com (via Medicare.gov): 3.6/5 stars (average from Medicare.gov) (13 reviews shown on the page)
- seniors.fyi: 2.5/5 from 45 reviews (45 reviews)
- NursingHomeDatabase.com (CMS): 4 Stars (CMS overall rating) (Not specified (ratings based on CMS measures))
- SeniorCare.com: 2.5/5.0 stars
- Caring.com: 5 (1 review) (1 review)
What patients say
Patients praise
- Some reviewers praise the nursing and CNA staff
- Some reports describe a calm/bright atmosphere
- The facility website includes positive testimonials about patient experience/care
Common complaints
- Many reviews report poor food quality (cold, atrocious, small portions)
- Reports allege medication errors/mismanagement
- Reports describe neglect, hygiene issues, and unsanitary conditions (including roaches)
- Complaints about poor communication with families
- Some reviews allege theft/missing personal belongings and disrespect/unprofessional treatment
In patients' words
"“The staff member was rude... The facility is described as roach-infested and exposing patients to unsanitary conditions.”"
— seniors.fyi review excerpts"“Staff are disingenuous... Medications are frequently missed or incorrectly administered... CNAs are accused of stealing residents’ money and personal items.”"
— seniors.fyi review excerpts"“Staff mostly are friendly but the food is absolutely atrocious. And I eat almost anything. And it is always cold.”"
— SeniorCare.com review excerpt"“Woonsocket Health and Rehabilitation Centre is a 5 because of the quality of their nursing and CNA staff.”"
— Caring.com review excerpt"“The nursing staff is compassionate, consistent, respectful, friendly, caring and supportive.”"
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