BILH Specialty Care – Winchester Pulmonary and Sleep
Pulmonology • Woburn, MA
Ratings by platform
- WebMD (Dr. Najmuddin Patwa): 4.0/5 (33 ratings)
- Vitals (Dr. Najmuddin Patwa): 3.8/5 (31 ratings)
- US News (Dr. Najmuddin Patwa): 4/5 (very positive category shown); patient experience overall shown as 4/5 (59 reviews total)
- WebMD (Dr. Denis Lin): Not clearly stated in provided snippet (Not clearly stated in provided snippet)
What patients say
Patients praise
- Helpful explanations and thorough communication (patients report being glad they were assigned to the doctor, and that the doctor explains things thoroughly)
- Timely return calls / responsive follow-up (one review contrasts another pulmonologist’s lack of return call)
- Perceived clinical effectiveness (e.g., strong inhaler controlling asthma quickly; also “kind and caring doctor” sentiments)
Common complaints
- Perceived lack of proper care / failure to follow through (including concerns about not ordering oxygen after a sleep study)
- Long wait times for coordination/testing and delays in receiving follow-up (e.g., months for secretary to provide follow-up)
- Concerns about decisions not aligning with patient need (e.g., imaging ordered or not, being told insurance covers vs symptoms)
In patients' words
"“Did not give me proper care. Did not follow through. Left me hanging when I needed oxygen via the sleep study… He Did not even order the oxygen.”"
— Vitals review excerpt for Dr. Najmuddin S. Patwa"“Dr Lin is one of the best doctors I have ever had. Explains everything thoroughly.”"
— WebMD review excerpt for Dr. Denis Lin"“If you need to call they return call in timely manner.”"
— WebMD review excerpt for Dr. Denis Lin"“months for his secretary to get… testing showed extreme blockage in your airways… care about your patient’s life.” (paraphrased/fragmented from provided excerpt)"
— Vitals review excerpt for Dr. Najmuddin S. Patwa (partial excerpt shown)More clinics in Woburn
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