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Hospice Care • Woburn, MA
Ratings by platform
- U.S. News & World Report: 3.5 / 5 stars (306 (based on sample))
- Senior Care Finder (Hospice): 4.0 / 5 stars (Not explicitly specified)
- Medicare / Official Quality Measures: Generally positive performance in quality and patient survey ratings (Medicare data) (Varies by reporting period)
What patients say
Patients praise
- Patients report professional and compassionate care from clinical staff.
- High percentages of patients report positive experiences with communication and quality of care.
- Strong performance on quality measures and patient satisfaction surveys in several regions.
Common complaints
- Some reviews for related BILH facilities in Woburn mention issues with staff unhelpfulness, difficulty scheduling appointments, and concerns about care quality and communication.
In patients' words
"They have been consistently good overall."
— PlainProof (Performance Summary)"Staff is rude and unhelpful. I was assigned a PCP here by my insurance and when I called to set up an appointment they said they were not taking any patients."
— LocalityBiz (Review of related BILH medical office in Woburn)More clinics in Woburn
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