Wisconsin Rapids Location - ENT & Allergy Associates
Otolaryngology • Wisconsin Rapids, WI
Ratings by platform
- Yelp: 1.5/5
- Promallu (aggregated data): 3.3/5 (102 reviews (aggregated for the practice))
What patients say
Patients praise
- pleasant and well-kept facility appearance
- some instances of positive patient-provider experiences
Common complaints
- high billing charges without transparency
- concerns over administrative policies regarding payment collections
- rudeness from nursing staff over the phone
- general patient dissatisfaction with billing and customer service communication
In patients' words
"Was charged $450 for a 10 minute conversion, if they had the decency to tell me what the charge for my appointment would be upfront there is no way I would have proceeded."
— Promallu review summary"All they care about is the money and not their patients wellbeing. Wouldn’t let me schedule an appointment unless I paid off my bill..."
— Promallu review summary"Unbelievably rude nurse on the phone. And I mean unreal. Three days later, and I can't get her condescending, snippy tone, and words, out of my head."
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