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Infectious Disease - COVID-19, Flu, HIV, Measles | Froedtert & MCW logo

Infectious Disease - COVID-19, Flu, HIV, Measles | Froedtert & MCW

Infectious DiseaseWisconsin Rapids, WI

★★★★☆3.8/5102 reviews across 3 platforms

Ratings by platform

  • Healthgrades: 5.0 out of 5 stars (3 reviews)
  • Vivian Health: 4.3 out of 5 stars (82 reviews)
  • ComplaintInfo.com: 1.2 out of 5 stars (17 reviews)

What patients say

Patients praise

  • thorough and clear communication from providers
  • professional and knowledgeable staff
  • helpful and attentive bedside manner

Common complaints

  • billing discrepancies and insurance coding issues
  • communication gaps with staff regarding appointments
  • long wait times for appointments or services

In patients' words

"Dr. McElroy and assistant we're very helpful. Thank you for caring."

Healthgrades

"Bethany is professional, pleasant and thorough. Her knowledge of such a large subject is impressive. She has a kind manner and explains everything easily in layman's terms."

Froedtert & MCW Patient Reviews

"Froedtert charged $336 for the hearing test and billed this to my insurance company... However, Froedtert also billed $80 for the aid checks and has refused on multiple occasions to bill my insurance company."

Better Business Bureau (BBB) Complaints

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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