Endocrinology Program - Orlando Health
Endocrinology • Winter Park, FL
Ratings by platform
- Orlando Health Physician Profile (Dr. Carol Ramirez Rojas): 4.9/5 (580)
- AdventHealth Physician Profile (Dr. Aymar Rodriguez Perez): 4.9/5 (525)
- US News Doctors (Dr. Sanah E. Rana): 5/5 (9)
- Healthgrades (Dr. Randall Loy): 4.5/5 (57)
What patients say
Patients praise
- Many individual endocrinologists maintain high patient satisfaction ratings (often 4.5+ out of 5)
- Practitioners are frequently praised for being attentive, thorough, and dedicated to clear communication
- High regard for clinical excellence, bedside manner, and professionalism of specific medical staff
Common complaints
- Administrative and scheduling frustrations, including difficulties getting through by phone and booking appointments
- Inconsistent follow-up and delays in prescription management
- Concerns regarding staff rudeness or lack of professionalism in certain offices
- Patient perceptions of being dismissed or not having concerns fully addressed
In patients' words
"Everyone in the office from the manager to the nurses to the front desk are extremely rude and unprofessional. They Do not get back to you in a timely fashion. They brush you off as if your issues do not matter."
— Healthgrades review for a local endocrinology provider"The strongest pros center on human-centered care and professional execution... yet the reviews also reveal meaningful gaps that temper those strengths... Inconsistent experiences... uneven communication, and delays in follow-up."
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