CHH Upgrades CT Scan Technology in Torrington, Winsted
Radiology • Winsted, CT
Ratings by platform
- Medicare HCAHPS (via Momentary Labs): 3 out of 5 stars (542 patient surveys)
What patients say
Patients praise
- Investment in advanced diagnostic technology like new CT scanners to improve scan times and image quality
- Strong performance in specific areas such as discharge information quality
- High ratings for facilities and staff in some outpatient surgery surveys
- Praise for individual physicians by some patients
Common complaints
- Some patients have reported negative experiences regarding staff friendliness and communication
- Reports of the environment being less quiet or clean than national averages in some surveys
- Concerns raised in some reviews regarding overall patient satisfaction
In patients' words
"Having the CT on-site allows us to scan the ER patients quicker resulting in a faster diagnosis and treatment of disease or injury."
— Rachel Lanesey, Winsted Lead Radiology Technologist"The worst hospital I've ever been to. Staff is unfriendly and complains the entire time. The care is abysmal. 10/10 do not recommend."
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