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Hartford HealthCare HealthCenter - Primary Care - Winsted

Primary CareWinsted, CT

★★★★★4.9/51 review across 1 platforms

Ratings by platform

  • Hartford HealthCare Medical Group website, Birdeye, and other local business directories: Individual primary care providers at this location hold high ratings, often between 4.8 and 4.9 out of 5 stars (Limited aggregated review counts available across platforms, with some sites showing only 1 or 2 reviews)

What patients say

Patients praise

  • Modern, clean facility
  • Some reports of professional, empathetic, and thorough care from providers
  • Efficient emergency department experiences for some patients
  • Helpful and friendly intake staff reported by some individuals

Common complaints

  • Reports of rude or insensitive staff behavior
  • Concerns regarding emergency care quality and diagnostic thoroughness
  • Dissatisfaction with wait times and administrative processes in specific departments like the lab

In patients' words

"Finally I got to Winsted primary care were they actually treat me like a human being. So I would recommend this provider to anybody that I know or to anybody reading this review."

Birdeye review for Hartford HealthCare Medical Group

"Everyone from receptionists to nurses to doctors did an amazing job making me feel comfortable and heard. Dr. Defina is an exceptionally doctor..."

User review for Hartford HealthCare Medical Group (Winsted)

"Don’t use this HHC center! My son went here today and he said the staff was very rude and insensitive to him."

LocalityBiz review for Winsted Health Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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