Hartford HealthCare HealthCenter - Winsted | CT
Laboratory Testing • Winsted, CT
Ratings by platform
- Birdeye: 3.8/5 (30)
- Birdeye: 5.0/5 (1)
What patients say
Patients praise
- praise for specific providers being professional and treating patients with respect
- appreciation for promptness and short wait times in some instances
- convenience of having primary care and emergency services at one location
Common complaints
- reports of rude or insensitive staff interactions
- concerns regarding diagnostic accuracy and thoroughness of care in the emergency department
- difficulties with communication and timely return calls across the medical group network
In patients' words
"My son went here today and he said the staff was very rude and insensitive to him."
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