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Hartford HealthCare HealthCenter - Winsted | CT

Emergency ServicesWinsted, CT

★★★★☆3.9/531 reviews across 4 platforms

Ratings by platform

  • Birdeye (aggregating Google and Facebook reviews): 3.8 out of 5 stars (30 reviews (Birdeye aggregate))
  • Birdeye (for Hartford HealthCare Medical Group): 5 out of 5 stars (1 review)
  • Healthgrades (for Dr. Andaleeb Shariff): 4.85 out of 5 stars (for individual provider) (N/A (Healthgrades aggregate))
  • Healthgrades (for Dr. Stephanie Morton): 5 out of 5 stars (for individual provider) (N/A (Healthgrades aggregate))

What patients say

Patients praise

  • Professional and friendly staff (nurses, doctors, receptionists)
  • Effective and empathetic bedside manner
  • Modern, clean, and state-of-the-art facilities
  • Efficient appointment scheduling and throughput in some departments
  • High-quality primary care providers who listen to patients

Common complaints

  • Negative experiences reported with individual staff members (specifically at the lab/Quest Diagnostics) regarding wait times and lack of compassion

In patients' words

"The best experience I’ve had at an emergency department. Everyone from receptionists to nurses to doctors did an amazing job making me feel comfortable and heard."

Kyla Masangkay, Patient Review

"She is deserving of all the 5 star reviews. A great listener, compassionate, doesn't pull any punches and thinks outside the box when necessary."

Patient Review of Dr. Andaleeb Shariff

"Wonderful doctor, great caring staff in a beautiful new state of the art medical building."

Patient Review of Dr. Stephanie Morton

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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