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Infectious diseases - Doctors and departments - Mayo Clinic

Infectious Disease • Winslow, AZ

★★★☆☆3.1/51,004 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.8/5 (696 reviews)
  • ConsumerAffairs: 1.5/5 (178 reviews)
  • Trustpilot: 1.7/5 (130 reviews)

What patients say

Patients praise

  • High overall satisfaction in some locations (e.g., Jacksonville)
  • Praise for specific medical teams and surgical care
  • Appreciation for specialized outreach programs and patient navigation support for underserved communities
  • Effective partnerships with local facilities to provide specialized remote services (e.g., telestroke)

Common complaints

  • Patient complaints about communication and lack of information
  • Dissatisfaction with billing practices and perceived focus on profit
  • Negative experiences with specific medical departments and staff bedside manner
  • Difficulty in scheduling appointments and navigating the patient registration process

In patients' words

"Great healthcare but more $$ based than patient based."

— Trustpilot user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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