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Primary Care | University of Vermont Health - UVMHealth.org

Primary CareWinooski, VT

★★★★☆3.8/521 reviews across 3 platforms

Ratings by platform

  • Yelp (Winooski Family Health): 3.7/5 (6 reviews)
  • Birdeye (UVM Health Network): 2.2/5 (6 reviews)
  • Healthgrades: 4.9/5 (9 reviews (Dr. Ann Goering))

What patients say

Patients praise

  • high praise for individual physicians, particularly for bedside manner and competence
  • strong appreciation for compassionate, patient-centered nursing care
  • recognition for clinical excellence and empathy in specialized departments like the NICU

Common complaints

  • reports of high prices and poor service at the network level
  • complaints regarding administrative and staff attitudes at some practices
  • concerns over fees for initial meet-and-greet appointments
  • occasional conflicting patient perspectives on individual physician care styles

In patients' words

"Dr Goering is the best Doctor I have been to. I have never met anyone, patient or someone working there, who did not have high praise for her as a person and physician."

Healthgrades

"If you want bad service, high prices, unprepared staff, and no concern for patient well being, this is the place to go. I complained so much that they dropped me from my PCP rather than addressing the problems."

Birdeye

"The people who cared for me and my family overwhelmed me with their expertise, care, compassion and professionalism."

UVM Health Network Newsroom

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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