Winooski - Community Health Centers of Burlington
Primary Care • Winooski, VT
Ratings by platform
- Aggregated platforms (TrustReviewers/Open Lab): 3.2/5 (77 reviews)
What patients say
Patients praise
- Some patients report wonderful experiences with the medical care provided
- Some specific medical staff and doctors are described as fantastic or awesome
- Some patients have found specific locations (e.g., Winooski) to be outstanding compared to others
Common complaints
- Difficulties with appointment scheduling and long wait times
- Issues with referral processes, including slow turnarounds and lack of accountability
- Poor communication and customer service experiences with office staff
- Challenges with medical records management and information transfer
- Negative experiences with dental services, particularly regarding patients with anxiety
In patients' words
"The referral side is a train wreck - slow, inaccurate and lacked accountability. The office on Pine Street's waiting room has a tv that broadcast ads for drugs and had very long waits. I now go to their branch in Winooski which is outstanding."
— mappca.com review"They need to start with records keeping, then patient information, along with a better consideration of time for referrals and turn around time."
— TrustReviewers reviewMore clinics in Winooski
Pediatrics | Health Services | Southwestern Vermont Medical Center
Patients praise: Highly recommended by patients · Physicians described as attentive and professional.
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