M Health Fairview Urology Clinic - Edina
Urology Services • Winona, MN
Ratings by platform
- Birdeye (M Health Fairview Urology Clinic - Edina): 2.3 star rating (6 reviews)
- WebMD (Dr. Cynthia Fok, Edina): 5.0 out of 5.0 (1 rating)
- Healthgrades (Dr. Jessica Wetterlin, Saint Paul): mixed: positive quotes and multiple complaints reported (not stated in snippet)
- Healthgrades (Dr. Kendall Feia, Minneapolis): 5.0 (3 ratings (1 with written review))
What patients say
Patients praise
- Some reviewers report being listened to, having questions answered, and explanations of conditions/treatments
- Some reviewers describe thorough care and professional/courteous behavior
Common complaints
- Low overall clinic rating on Birdeye for the Edina location
- Reports of cold/robotic communication, lack of listening/compassion, and rushed appointments in some reviews
- Scheduling difficulty / long wait times reported in reviews (in examples shown)
In patients' words
"“M Health Fairview Urology Clinic has a 2.3 star rating with 6 reviews.”"
— Birdeye review summary for the Edina clinic"“Cold and robotic experience” and “Didn’t listen or answer questions” (negative review excerpts on the provider page)."
— Healthgrades provider review excerpts (Jessica Wetterlin)"“Explained conditions well” and “Listened & answered questions” (positive review excerpts on the provider page)."
— Healthgrades provider review excerpts (Kendall Feia)"“Patients gave Dr. Cynthia Fok an average rating of 5 out of 5.”"
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