Ophthalmic Plastic and Reconstructive Surgery in Winona, MN
Plastic & Reconstructive Surgery • Winona, MN
Ratings by platform
- Google/Birdeye (Winona Health Eye Care Center): 4.9/5 stars (330 reviews)
- Gundersen Health System provider rating: 4.9/5 stars (172 reviews (Dr. Sean Thompson))
What patients say
Patients praise
- Compassionate and professional clinical care
- Thorough explanations from providers regarding procedures and vision health
- Effective and quality treatment for eye conditions and surgery recovery
- Appreciation for individual providers, specifically Dr. Sean Thompson and others mentioned in patient praise
Common complaints
- Difficulty reaching staff by phone or getting return calls
- Disconnected communication between front desk staff and clinical departments
- Rude or unfriendly service reported by some patients
- Frustration with scheduling and prescription-related inquiries
In patients' words
"Excellent care, compassion and professionalism for restoration of my eyesight. Thank you!"
— Winona Health patient testimonial"Never again!! Had my eyes examined and later had a question about my prescription so I called and asked to have my doctor call me and was told "HE DOESN'T TAKE/DO PHONE CALLS!!! REALLY? Unfriendly staff and rude as well!"
— Google review for Winona Health Eye Care Center"There is a real disconnect with the front desk and the eye department... I love Dr. Thompson so I will continue to see him, but you all could do better with customer communication and support."
— Gundersen Health System provider reviewMore clinics in Winona
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