Family medicine and primary care | Humboldt General Hospital
Internal Medicine • Winnemucca, NV
Ratings by platform
- Healthgrades (for an affiliated family medicine physician): 3.9/5 stars (55 reviews)
- Healthgrades (Hospital-wide): 51% (Patient Experience Rating)
What patients say
Patients praise
- High recommendation rate from patients (approx. 89%)
- Professional and personal care reported by some individual patients
- Availability of comprehensive services, including a residency clinic for rural medicine
- Convenience of walk-in appointments for some services
Common complaints
- Inconsistent care from provider to provider
- Reports of long billing delays and billing errors
- Communication issues, including difficulty reaching clinics by phone
- Occasional reports of perceived lack of compassion from staff
- Specific negative experiences with emergency room procedures and pain management
In patients' words
"Dr. Curtis did an excellent job. He was both professional and personal, helping us feel informed and comfortable through the whole process."
— Healthgrades user review"The women's clinic here is horrible, never answer their phones is highly unprofessional."
— Yelp user review"Nine of the 11 who were less than satisfied cited inconsistent care from provider to provider, while eight cited lack of genuine compassion, and six cited less than satisfactory medical outcome."
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