Hartford HealthCare Medical Group
Family Medicine • Windsor, CT
Ratings by platform
- WebMD: 1/5 (1 review)
- USCompanies.net (13 reviews)
What patients say
Patients praise
- High satisfaction with individual physicians (e.g., thoroughness, professionalism)
- Convenience of virtual/telehealth options
- Positive experiences with specific doctors like Dr. Almas, Dr. Schuck, and Dr. Heffelfinger
Common complaints
- Unprofessional and unresponsive office staff
- Difficulties with phone communication and getting return calls
- Long wait times and lack of acknowledgment in office
- Billing and insurance disputes across the health system
- Frustration with care coordination across locations
In patients' words
"This office has the worst staff. They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."
— USCompanies.net"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call... It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority."
— YelpMore clinics in Windsor
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Patients praise: Compassionate, knowledgeable, and professional doctors · Strong bedside manner; patients feel heard, safe, and comfortable.
Obstetrics & Gynecology | hartfordhospital.org | Hartford, CT
Patients praise: Praise for clinical providers' bedside manner, knowledge, and attentiveness · Positive experiences with labor and delivery/hospital nursing staff.
Connecticut Women OB/GYN
Patients praise: knowledgeable, thorough, and professional providers · compassionate and caring bedside manner.
GoHealth Urgent Care
Patients praise: kind and caring staff · phenomenal doctor care.
Concentra
Patients praise: kind and caring staff · phenomenal bedside manner, especially with children.
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