Hartford HealthCare Medical Group Primary Care - Windsor
Primary Care • Windsor Locks, CT
Ratings by platform
- Healthgrades, Hartford HealthCare Medical Group official site: Average ratings typically range from 4.5 to 4.9 out of 5 for individual primary care providers in this group. (Individual providers have varying review counts (e.g., 24 ratings for Dr. Heffelfinger).)
- uscompanies.net: 1 out of 5 stars (based on aggregated local business listings) (13 reviews)
What patients say
Patients praise
- Providers listen carefully and explain issues thoroughly
- Caring and professional approach by physicians
- Convenience of virtual visits/telehealth
- Confidence in medical recommendations
Common complaints
- Unprofessional staff behavior
- Long wait times
- Lack of accountability for billing errors
- Poor communication by office staff
In patients' words
"Patients say the provider listens carefully and takes time to explain health issues thoroughly, with many noting meaningful conversations about comprehensive care."
— Healthgrades (Dr. Ryan Heffelfinger profile)"The most unprofessional office I have ever been in... They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."
— uscompanies.net reviewMore clinics in Windsor Locks
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