Hartford HealthCare Medical Group Primary Care
Primary Care • Windsor Locks, CT
Ratings by platform
- Healthgrades, Hartford HealthCare Medical Group official site: 4.9/5 (24 reviews)
- uscompanies.net: 1/5 (13 reviews)
What patients say
Patients praise
- Providers listen carefully and explain issues thoroughly
- Caring and professional approach by physicians
- Convenience of virtual visits/telehealth
- Confidence in medical recommendations
Common complaints
- Unprofessional staff behavior
- Long wait times
- Lack of accountability for billing errors
- Poor communication by office staff
In patients' words
"The most unprofessional office I have ever been in... They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."
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