Valley Health Primary Care | Costello Drive
Primary Care • Winchester, VA
Ratings by platform
- Valley Health (provider profile for Justin Lipsey, PA-C): 4.8 / 5 (Based on 70 Ratings)
- LocalityBiz page for Winchester Family Practice (includes some Costello Drive context): Star ratings shown per reviewer (varied; examples include 5-star and 1-star) (Multiple reviews listed on page (exact count not provided in snippet))
What patients say
Patients praise
- Good/competent providers and thorough care mentioned in reviews
- Friendly/professional staff and receptionists mentioned positively
- Improved access/capacity with the new Costello Drive location
Common complaints
- Difficulty getting through / appointment scheduling or responsiveness issues reported
- Some reception/customer-service complaints (rudeness) reported
- No on-site lab draw station at the Costello Drive site, requiring patients to go elsewhere
In patients' words
"“Love this practice. Everyone is so nice and professional.”"
— LocalityBiz (Winchester Family Practice) reviews"“People need to understand that the location on Costello drive is brand new…” (review also notes confusion with other reviews and difficulty reaching the office in the past)"
— LocalityBiz (Winchester Family Practice) reviews"“However, some reviews indicate concerns about service attitude and appointment scheduling… waiting time… confusion regarding scheduling”"
— Wheree (VALLEY FAMILY PRACTICE) review summary"“does not offer an on-site laboratory draw station. … patients needing lab work will need to visit alternative Valley Health sites.”"
— The Winchester Gazette (Valley Health expands at new Costello Drive site)More clinics in Winchester
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