Amherst Family Practice - Winchester, Virginia ...
Primary Care • Winchester, VA
Ratings by platform
- Birdeye: 4.0 out of 5 stars (189 reviews)
- Yelp: Not explicitly provided (15 total reviews) (15 reviews)
- Healthgrades: Not explicitly provided (Multiple reports of 40+ minute wait times)
What patients say
Patients praise
- Caring, knowledgeable, and professional doctors/practitioners
- Long-term patient loyalty (some patients for decades)
- Convenient on-site services such as a lab and pharmacy
- Thorough examinations and unrushed appointments
Common complaints
- Unprofessional or poor staff interactions
- Difficulties with billing and insurance processing
- Long wait times and communication issues (phone, callbacks)
- Transitions in operations causing service disruptions
In patients' words
"Dr. Ripley is a fantastic physician. He is thorough in his exams and down to earth in his interactions... I have been a patient for 5 years and have never had any issues."
— LocalityBiz (John Bryant)"Poor. They took over the operations of Amherst Family Practice... the transition was terrible. I received multiple inaccurate large statements... Then all the sudden I received a collections statement of $53!?!"
— Birdeye (Privia Medical Group context)"Unprofessional staff, but the Doctors seem to care. Unfortunately first impressions are lasting impressions."
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