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Winchester Community Mental Health Center, INC. logo

Winchester Community Mental Health Center, INC.

Behavioral Health • Winchester, VA

★★☆☆☆1.7/5233 reviews across 3 platforms

Ratings by platform

  • Rehab.com: 1.79/5 (113 reviews)
  • Google Reviews: 1.7/5 (108 reviews)
  • Yelp: 1.5/5 (12 reviews)

What patients say

Patients praise

  • Some patients reported receiving helpful, accurate diagnoses and treatment
  • Some providers are described as caring and professional by certain patients
  • Staff stated that the organization strives to support patients despite challenges with staffing and resources

Common complaints

  • Difficulty reaching staff via phone and long wait times for appointments
  • Poor communication and administrative responsiveness
  • Inconsistent quality of care and provider turnover
  • Concerns regarding medication management and diagnosis accuracy

In patients' words

"Amazing place! I have suffered with my Mental Illness for 40+ years... At WCMHC, I was finally given an accurate diagnosis & treatment."

— Rehab.com user review

"If you ever need to get ahold of anyone in the building, do not expect to have the phone answered. If you leave a message, expect 3 days at minimum to get a reply."

— Google user review

"They treat patients like a number and not as a person. They are disrespectful, don't like to answer questions, refill medications, and..."

— Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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