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Orthopedic Doctors & Surgeons | Sports Medicine | Wilson, NC logo

Orthopedic Doctors & Surgeons | Sports Medicine | Wilson, NC

OrthopedicsWilson, NC

★★★★★4.8/51,299 reviews across 3 platforms

Ratings by platform

  • Birdeye / PainClinics.com aggregation: 4.8/5 (1,182 (aggregated))
  • Healthgrades (Dr. B. Todd Smith): 4.9/5 (16)
  • Healthgrades (Dr. Robert Satterfield): 5.0/5 (101)

What patients say

Patients praise

  • efficient, well-organized, and fast office visits
  • physicians described as kind, caring, and thorough in explanations
  • positive surgical outcomes, especially for shoulder and sports medicine procedures
  • friendly and helpful office staff members
  • effective pain management and prompt relief strategies

Common complaints

  • concerns regarding front-desk sensitivity and communication, particularly for chronic pain patients
  • reports of inadequate follow-up guidance after complications
  • isolated instances of perceived procedural complications and lack of safety evaluation

In patients' words

"Dr. Smith is a very kind caring doctor. He explains everything in great detail."

Healthgrades Review for Dr. B. Todd Smith

"As always, Dr. Satterfield goes the extra mile to address all my concerns in a friendly, upbeat, and competent manner. He thoroughly explains things and gives me options."

Healthgrades Review for Dr. Robert Satterfield

"Reviewers note positive surgical outcomes, particularly for shoulder procedures, and several patients specifically praise Dr. Carpenter and Dr. Lewis for their attentiveness and willingness to engage with questions."

PainClinics.com Patient Experience Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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