Wilmington 1st Walk-In
Urgent Care • Wilmington, DE
Ratings by platform
- Birdeye (Wilmington 1st Walk-In, Wilmington, DE): 4.7/5 (888 reviews)
What patients say
Patients praise
- Timely and efficient medical care in some instances
- Friendly, kind, and professional bedside manner from some clinicians and nurses
- Helpful communication regarding test results
- Convenient walk-in access for minor health concerns
Common complaints
- Long wait times, even with appointments
- Rude or unprofessional staff interactions at the front desk
- Frustration with billing, insurance policies, and out-of-pocket payment demands
- Facilities experiencing equipment issues (e.g., broken X-ray machines)
In patients' words
"The woman working the front desk was rude and admonished me twice for not hearing my name."
— Patient review for Medac Urgent Care, Wilmington, NC"Literally the worst experience I have ever had at any healthcare facility. The staff was so rude that I simply had to walk out."
— Patient review for MedExpress, Wilmington, DE"Desiree was a great help she completed my whole exam and even did my blood draw on the first try! Thank you for making my experience pleasant and professional!"
— Patient review for Concentra Urgent Care, Wilmington, DEMore clinics in Wilmington
ChristianaCare-GoHealth Urgent Care
Patients praise: Efficient and fast service/short wait times · Professional and friendly staff/receptionists.
Obstetrics and Gynecology in Wilmington, DE
Patients praise: Highly knowledgeable and thorough clinical care · Compassionate, attentive, and friendly bedside manner from many individual providers.
Sexual Health | New Hanover County, NC
Patients praise: Clean and modern facilities (New Hanover County Health Department) · Professional and friendly staff reported at certain clinics (Planned Parenthood, Health Department).
Advanced Care Obstetrics and Gynecology, PA
Patients praise: Highly knowledgeable and thorough clinical care · Empathetic, kind, and attentive listening skills from many providers.
Deborah T. Zarek, MD
Patients praise: ProviderMatch is a legitimate, official tool provided by ChristianaCare to help patients locate medical providers in Wilmington, DE. · Individual providers listed within the system have documented ratings (e.g., 4.9/5 stars) based on patient feedback..
Saint Francis Family Medicine
Patients praise: Compassionate, attentive, and respectful providers · Thorough care and effective listening skills.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Urgent Care clinics, or filter by state and specialty to compare patient ratings.