STD Testing and Treatment in Wilmington, DE - Planned Parenthood
Sexual Health Services • Wilmington, DE
Ratings by platform
- ovu.com: 4/5 (4)
- wilmington-delaware.uscompanies.net: Average across reviews often includes low scores (8)
What patients say
Patients praise
- Compassionate, knowledgeable, and supportive medical/nursing staff
- Clean and accessible clinic environment
- Easy online appointment booking process
- Positive experiences with specific clinical procedures
Common complaints
- Issues with billing transparency and unexpected charges
- Frustration with customer service and administrative staff professionalism
- Long wait times for appointments
- Problems with insurance verification and communication prior to appointments
In patients' words
"From the receptionist to the doctor that asked me all the screening questions to the doctors that actually removed the iud. Everyone was SO friendly and supportive."
— ovu.com"Not only is the customer service terrible (and fraudulent) but they took their sweet time with an 11 am appointment. I was there until 12:15pm and the last 15 min was just waiting to pay the bill."
— wilmington-delaware.uscompanies.net / helpyouachieve.comMore clinics in Wilmington
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