Mental Health Services and Resources
Mental Health Services • Wilmington, DE
What patients say
Patients praise
- Clinicians perceived as knowledgeable, compassionate, and supportive
- Effective and life-changing treatment for certain conditions (e.g., PTSD, anxiety)
- Successful, straightforward intake experiences for some patients
- Helpful for ongoing recovery and mental wellness goals in some cases
Common complaints
- Difficulty with scheduling, long wait times, and frequent cancellations
- Reports of rude, unhelpful, or unprofessional administrative staff
- Significant challenges with medication management, including prescription delays and lack of emergency refills
- Dissatisfaction with communication, such as unreturned phone calls and inaccessible offices
- Concerns regarding billing practices, including unexpected charges and lack of transparency
- Instances where clinicians were perceived as dismissive, cold, or lacking empathy
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Deborah T. Zarek, MD
Patients praise: ProviderMatch is a legitimate, official tool provided by ChristianaCare to help patients locate medical providers in Wilmington, DE. · Individual providers listed within the system have documented ratings (e.g., 4.9/5 stars) based on patient feedback..
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