Mental Health Services and Resources
Mental Health Services • Wilmington, DE
Ratings by platform
- TherapyDB (Med Psych Services LLC): 4.9/5 (104 reviews)
- Birdeye (Introspection Counseling Center): 5.0/5 (7 reviews)
- Rehab.com (Brandywine Counseling & Community Services): 3.14/5 (73 reviews)
- Nutrifinder (Wilmington Health Access for Teens): 3.8/5 (33 reviews)
What patients say
Patients praise
- Clinicians perceived as knowledgeable, compassionate, and supportive
- Effective and life-changing treatment for certain conditions (e.g., PTSD, anxiety)
- Successful, straightforward intake experiences for some patients
- Helpful for ongoing recovery and mental wellness goals in some cases
Common complaints
- Difficulty with scheduling, long wait times, and frequent cancellations
- Reports of rude, unhelpful, or unprofessional administrative staff
- Significant challenges with medication management, including prescription delays and lack of emergency refills
- Dissatisfaction with communication, such as unreturned phone calls and inaccessible offices
- Concerns regarding billing practices, including unexpected charges and lack of transparency
- Instances where clinicians were perceived as dismissive, cold, or lacking empathy
In patients' words
"Poorly handled office, frequently rude staff, and an unforgiving dismissal policy."
— LocalityBiz (ChristianaCare Behavioral Health)"The Dr. takes leave on a consistent basis making it impossible to be able to get medication refills... The front desk host Jeanine speaks so unprofessionally to you as a patient and hangs up instead of resolving the problem."
— LocalityBiz (Delaware Psychiatry LLC)"I feel so blessed and lucky to be in such good care... my quality of life is so much better."
— LocalityBiz (Serene Minds, LLC)"DO NOT GO THERE... Dr's will Not respond to you, no matter what emergency, until your appointment. Do Not expect to get your refills so get prepared for withdrawal."
— LocalityBiz (Wilmington Psychiatric Services)More clinics in Wilmington
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