Clarity Clinic: Mental Health Care in Chicago + Virtually Across Illinois
Psychiatry • Wilmette, IL
Ratings by platform
- Yelp (River North): 2.4 out of 5 stars (based on 216 reviews) for River North location (216)
- Yelp (Lakeview): 2.2 out of 5 stars (based on 44 reviews) for Lakeview location (44)
- Birdeye (Mokena): 4.9 out of 5 stars (based on 34 reviews) for Mokena location (34)
What patients say
Patients praise
- Some patients report positive, compassionate, and thorough experiences with specific therapists and psychiatrists
- Users appreciate the availability of virtual platform options for therapy sessions
- Front desk staff described as welcoming and efficient by some patients
Common complaints
- Concerns regarding billing practices, including unexpected charges and billing fraud allegations
- Reports of long hold times when contacting the office
- Inconsistent service quality, with some patients feeling rushed or unheard by certain providers
In patients' words
"Eftekhar was engaged, listening, caring and took the time for a meaningful conversation."
— Yelp (River North)"Major billing fraud. This place bills for minutes and it’s all fraud. They say they see you for 16 or 23 minutes and then bill your insurance - when in reality they only see you for 5 minutes."
— TrustReviewers"Very easy to work with their virtual platforms, and I personally have found my therapist (Debra Fox) to be very helpful."
— Birdeye (Mokena)More clinics in Wilmette
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