Chicagoland Children's Health Alliance - Pediatric Infusion Center
IV Therapy • Wilmette, IL
Ratings by platform
- Yelp: 3.0/5.0 stars (average across available reviews) (9 reviews on Yelp)
What patients say
Patients praise
- Colorful and clean facility environment suitable for children
- Compassionate and knowledgeable doctors and nurses
- Friendly reception staff noted in some experiences
Common complaints
- Concerns regarding front desk staff professionalism and helpfulness
- Long waiting times and capacity-related issues
- Inconsistent clinical skill, specifically regarding pediatric blood draws for infants
In patients' words
"Everyone was awesome; super kind, understanding, and professional. (from the front desk to the nurse and doctor) The place itself is really nice too: colorful for kids, well organized, and very clean."
— LocalityBiz Reviewer"There were 2 different young ladies that tried to draw blood 3 times on my daughter and were not able to do it... They didn't make it a pleasant experience with their dry, indifferent personalities."
— LocalityBiz Reviewer"Many reviews highlight the expertise and compassion of the medical staff... However, experiences with the front desk staff vary significantly, as some users reported rudeness and unhelpfulness."
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