Mobile IV Therapy In Wilmette, IL | Same Day Service - The IV Doc
IV Therapy • Wilmette, IL
Ratings by platform
- Yelp and Trustpilot (aggregated brand ratings): 3.2 out of 5 stars (Approximately 115-116 total reviews across platforms monitored by Yelp/Trustpilot)
What patients say
Patients praise
- Professional and thorough medical staff (nurses and physicians)
- Convenient alternative to urgent care or emergency rooms for dehydration and minor illness
- Effective and timely treatments when service is successfully delivered
- Positive experience with the telehealth consultation process prior to treatment
Common complaints
- Reports of nurses failing to show up for scheduled appointments
- Difficulty communicating with the company regarding appointment status or delays
- Concerns regarding high prices and perceived lack of value
- Complaints about difficulty obtaining refunds for cancelled or unfulfilled services
In patients' words
"Amazing! unfortunately I can't remember both of the nurses names, one was Dawn and her partner nurse that came with her. These two ladies were fabulous!! They were very attentive, caring..."
— Yahoo Local review"They took my $ BEFORE anyone was slotted for me and no one showed up at $350. Their communication methods also were terrible. It took them 45 to respond - and by then trying to schedule another company was that much more difficult."
— Yelp review"Took the appointment but had nobody available and my sister was desperately and had already gone to the ER. I had to call and tell them to refund her money."
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