CentraCare Health Urgent Care
Urgent Care • Willmar, MN
Ratings by platform
- Google: 2.4 out of 5 stars (based on 84 reviews) (84 reviews)
- Better Business Bureau (BBB): 1 out of 5 stars (based on 8 reviews) (8 reviews)
- US News (Surgery Center): 88% overall rating
What patients say
Patients praise
- Appreciation for professional, caring, and friendly staff and providers
- High satisfaction with specific physicians and individual care experiences
- Efficient communication regarding procedures in surgical settings
- General satisfaction with cleanliness and professionalism in specialized surgery centers
Common complaints
- Concerns regarding wait times and communication
- Reports of facility cleanliness issues in exam rooms
- Frustrations with billing and unexpected charges
- Complaints about automated systems, scheduling difficulties, and record errors
- Perceived deprioritization of patient care in favor of automation or money
In patients' words
"We got to the exam room in urgent care and there was blood in the exam table and floor."
— Yelp review"I was given an estimate that said I'd have to pay $179 for a procedure... Four months after the procedure I got a bill for $1800."
— Better Business Bureau review"Their whole group works together as a team like a family and my doctor is the best doctor I could ever ask for... I am utterly grateful for her."
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